Shipping Policy

ORDERS:

 All orders have a processing time of 24 to 72 business hours. However, most orders will be shipped within 48 hours. Orders will ship via UPS with signature required upon delivery with photo ID showing 21 and up per Federal Laws. All shipping methods are in business days (Monday-Friday). Orders may also be reviewed to ensure security and accuracy. If your order is under review, you will be contacted within the same day.  

Please Note: We do not process orders on weekends and all Federal holidays! Your order will continue processing the following business day.  

UPS: Due to the high volume of packages that UPS receives, shipping times are around 7 to days with signature required upon delivery with photo ID showing 21 and up. Please keep in mind that tracking information may not be updated for 48 hours.  While UPS offers reliable and expedient service, errors and delays may occur. Errors and delays caused by or as a result of UPS are not the responsibility of Avalanche Distribution. 

Please Note: We do not process orders on weekends and all Federal holidays! Your order will continue processing the following business day.

LOST OR DAMAGED SHIPMENTS:

We want to ensure excellent customer satisfaction and quality product delivered in a timely manner. In the event you have a question about your order, feel free to email us at support@avalanchedistribution.com

DAMAGED PACKAGE DURING TRANSIT:

If your package arrives and your goods are damaged, immediately take a picture of the items and the invoice included in your package. To better accommodate you; please send our support team an email with the pictures of the package included and we will reorder the damaged items for you.